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Delivery Update 22 December 2022
I’m sorry to all my customers who have not received their socks in time for Christmas. Royal Mail has not been updating the tracking information, but it seems that many parcels are still stuck at Bristol depot. There are none at my local depot, Frome. I’ve spent the evening going through each order on the… Read More
Fresh News
Parcels stuck at Bristol Depot 7 December 2022
Sacks of orders that I’ve dropped of at Frome delivery office are sometimes being sent to Bristol deport for sorting without being scanned. Bristol is now so full due to the strike action by staff that these parcels are stuck there for now. Please don’t order from us if you need socks in a timely… Read More
Fresh News
The Stanbury Walker on Countryfile – Order backlog update
After the Stanbury walker was featured on Countryfile last night, I have received record numbers of orders on a Sunday evening. I wasn’t aware that the feature, which is about five years old, was being screened, so I wasn’t prepared for this volume. Luckily, I have just taken delivery of some of my latest batch… Read More
Fresh News
Royal Mail Delays
Following the Royal Mail strikes, I’m finding that some customer orders are being held up in sorting depots. I am monitoring the situation and will investigate using a different courier service if the situation deteriorates further. Please allow plenty of time at the moment for your parcel to be delivered. Read More
Fresh News
Arbon Socks closed from 23 September to 28 September 2022
We won’t be sending any orders out from 23 September to 28 September 2022. You may continue to place orders over this period and we will be picking up emails. Read More
Fresh News
Closing of Woollen in Frome
We have decided to close our shop, Woollen, in Frome. Our last day of trading there will be Saturday 30 July 2022. Business will continue as usual online, over the phone and by email. Read More
Fresh News
Jubilee Bank Holiday Opening Times
We are on holiday from Wednesday through to Saturday 4 June. Orders received over this period will be posted out on Monday 6 June. Read More
Fresh News
Half Term Opening Times
Due to staff holidays, the shop and office will be closed during half-term week. We will continue to send out online orders and reply to emails and phone messages. The shop and office will re-open on Saturday 26 February. Read More

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